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Browser support for CHILI GraFx

For all users: understand which web browsers are supported when using CHILI GraFx apps and services.

Overview

CHILI GraFx is a cloud-based platform with a browser-based user interface. While rendering, data processing, and automation happen in the cloud, the user-facing apps — like GraFx Studio and GraFx Experience — run in the browser and rely on modern web technologies.

We distinguish between two levels of browser support:

  • First-party support means we actively develop and validate the experience in this browser.
  • Best-effort support means the browser is not part of our primary development scope. Most features will likely work, but there’s no guarantee.

Browsers outside these categories are not officially supported and may not function correctly.

Supported browsers

✅ First-party support

We fully support Chromium based browsers

These browsers provide the most reliable experience across CHILI GraFx applications.

While CHILI GraFx offers first-party support for Chromium-based browsers, we officially support the latest three stable versions — assuming the browser receives regular security updates.

Keep in mind: some Chromium-based browsers (especially smaller forks) may lag behind Chromium’s security patches. We recommend using a Chromium browser that maintains frequent and timely updates to ensure compatibility and security.

We do not display warnings or restrict access for users on unsupported or best-effort browsers.

🧪 Best-effort support

We aim to maintain compatibility with:

  • Apple Safari (latest version on macOS and iOS)
  • Mozilla Firefox (latest version)

Most functionality typically works as expected, but some behaviors may differ. We investigate reported issues on a best-effort basis but do not guarantee resolution or offer SLA coverage.

🚫 Not supported

Browsers outside of the above categories are not officially supported.

This includes (but not limited to):

  • Internet Explorer (any version)
  • Legacy versions of Chrome, Firefox, Safari
  • Non-standard or niche browsers
  • Experimental or developer builds

Recommendations

  • Always use the latest stable version of your browser for optimal security and performance.
  • Avoid browser extensions that modify default behavior (e.g., ad blockers, script injectors), as they can interfere with the CHILI GraFx interface.