User creation and invitation
The first user will be a Subscription Admin, and is created by CHILI GraFx, as a result of a signed contract.
The first user could also be created after a migration from MyCP. If you had a user in MyCP, and you followed the migration process, this user is now a CHILI GraFx user.
Enter 1 or more email addresses of the people you want to invite.
Assigning the environment and role happens in the next step.
When a user is invited to GraFx, the invitation does not expire, but the link for the user to set his password does.
If a user does not receive the invitation email (e.g. due to a spam filter) or forgets about the email for some time and the link expires, the user can gain access to GraFx through the following process:
- Go to chiligrafx.com
- Enter his email address
- Click on "Forgot password?"
- A Password reset email will be sent to the user
- Click on the password reset email link and set a new password
- Authenticate normally
Existing MyCP users
In case some of your users are using MyCP or Zendesk, they can migrate their users to CHILI GraFx by accessing https://my.chili-publish.com.
The system will suggest to start the migration process.